Privacy Policy for Vestra

Effective Date: 27-11-2024

Vestra, Operated by ForgeurAI Systems Pvt Ltd ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how Vestra collects, uses, and safeguards your information when you use our platform, services, and tools.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information

  • Name, email address, phone number, and other contact details when you register for an account.
  • Payment information when you purchase tokens or subscribe to services.

1.2 Usage Data

  • Interactions with Vestra's platform, such as the agents you use or create, activity logs, and preferences.
  • IP address, browser type, device information, and operating system for troubleshooting and analytics.

1.3 Third-Party Data

  • Data from integrations with third-party platforms or tools, where applicable.
  • Information shared through APIs or external services connected to Vestra.

2. How We Use Your Information

We use your data to:

  • Provide and improve Vestra's platform and services.
  • Facilitate the creation, deployment, and management of agent systems.
  • Personalize your experience and recommend relevant agents or features.
  • Process payments and manage subscriptions.
  • Communicate updates, promotions, or changes to the platform.
  • Monitor platform performance, troubleshoot issues, and enhance security.

3. Data Sharing and Disclosure

We do not sell your personal information. However, we may share data in the following circumstances:

  • With Service Providers: Trusted third parties who assist us in providing services (e.g., payment processors, hosting services).
  • Legal Obligations: When required by law or to protect our legal rights.
  • Business Transfers: In case of mergers, acquisitions, or asset sales, your data may be transferred to the new entity.

4. Your Rights

Depending on your location, you may have the following rights:

  • Access and Portability: Request access to the data we hold about you and receive it in a portable format.
  • Correction and Deletion: Correct inaccuracies or delete your data.
  • Opt-Out: Opt-out of marketing communications or certain data collection practices.
  • Restrict Processing: Request limits on how we use your data. To exercise these rights, contact us at [Insert Contact Email].

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

6. Data Security

We implement industry-standard security measures to protect your data. However, no system is entirely secure, and we cannot guarantee complete protection.

7. Children's Privacy

Vestra is not intended for children under the age of 13. We do not knowingly collect data from children.

8. Third-Party Links

Vestra may contain links to external websites or services. We are not responsible for their privacy practices or content.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The Effective Date at the top indicates when the latest changes were made. Continued use of Vestra constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:
Email: contact@vestra.ai
Mailing Address:
ForgeurAI Systems Pvt Ltd
3rd Floor, Landmark Cyber Park
Sector 67, Badshahpur,
Gurgaon- 122101, Haryana

Your trust is important to us. Thank you for choosing Vestra!